Every meaningful change, in plain English. We ship every other week and write it up here so your team is never surprised.
NewImprovedFixed
June 18, 2026 · Site
Public help center — 93 articles
New
Self-serve docs at flowforce.app/docs across 14 categories — getting started, workspace, pipeline, outreach, integrations, troubleshooting, API & webhooks, and more.
Book icon beside in-app page titles opens the matching public article in a new tab.
Permanent redirects for legacy doc URLs so bookmarks and marketing links keep working.
Troubleshooting hub with fourteen symptom → fix articles; extension guides ship when the Chrome listing is live.
June 18, 2026 · Site
Trust, privacy, and brand guidelines
Improved
Subprocessor list lives on the Trust page; Privacy, Security, and Terms link there instead of duplicating vendor names.
Privacy policy covers public forms, Meta Lead Ads, and browser companion capture with clearer Google, Microsoft, and Zoom AI boundaries.
Brand page shows the app icon and wordmark with PNG downloads for partners and press.
June 18, 2026 · v3.3.0
Contextual help in the app
New
Compact book icon beside page titles on dashboard, inbox, schedule, pipeline, outreach, settings, integrations, and admin screens.
Each link opens the matching flowforce.app/docs article in a new tab — no hunting from a generic help menu.
Integrations detail headers and the forms embed panel link to setup guides for the screen you are on.
June 18, 2026 · v3.2.1
Browser companion — RE/MAX capture
Improved
Capture property listings and agent profiles from RE/MAX in addition to realtor.ca.
Pop-out Ask Flow window and cadence template picker when enrolling from capture.
June 17, 2026 · v3.2.0
Browser companion — Gmail, Outlook, and Ask Flow
New
Connect the Chrome extension from Integrations; capture leads from Gmail, Outlook web, and realtor.ca on your action.
Ask Flow in the side panel with page context; suggestion pills for summarize, draft, and duplicate check.
Dialer companion floating card during power-dialer sessions — disposition from Gmail or Outlook without switching tabs.
Gmail post-send consent before logging outbound mail. Chrome Web Store listing coming soon — dogfood install via Integrations today.
June 17, 2026 · v3.1.0
In-app feedback widget
New
Feedback entry in the sidebar replaces the old generic Help link — report bugs or ideas without leaving the app.
Optional screenshots and page URL attach to your post; workspace context (plan, role, tenant) helps support triage faster.
Voluntary only; disable in workspace settings if your policy requires it.
June 17, 2026 · v3.0.0
Meta Lead Ads and lead capture forms
New
Native Meta Lead Ads: connect Facebook Pages via OAuth, receive instant-form leads over webhooks, and map questions to CRM fields.
Campaign, ad set, and ad names preserved on ingest. Automation rules can override assignee, cadence, and dialer queue by ad or campaign.
Open-house kiosk mode, listing inquiry embeds with IDX snippets, and industry-aware form templates.
PDF print sheets for signage, form outcome analytics, date-range filtering on submissions, and soft-delete for retired forms.
June 16, 2026 · v2.9.1
Email compose and enrichment polish
Improved
Unified email compose session across inbox and lead detail — pick lead mailboxes, signatures, and drafts without losing context.
Sanitized HTML rendering for inbound messages reduces XSS risk while keeping formatting intact.
Lead enrichment options and notifications refined; recurring meeting assistant bots link to the correct calendar occurrence.
May 29, 2026 · v2.9.0
AI Agents with approval queues
New
Follow-up agent watches replies, meetings, calls, and stalled deals, then proposes the next touch or cadence enrollment.
Personal approval queue for email and SMS sends. Review drafts, citations, and rationale before anything goes out.
Call and prep tasks can land in the CRM immediately. Compliance guards block automation on opt-outs and do-not-contact flags.
Admins set tenant defaults; each rep gets a policy with quiet hours, SLA nudges, and optional auto-send rules.
Dashboard AI Agent Pulse shows pending approvals, recent runs, and top items to review.
May 22, 2026 · v2.8.5
Cadence presets, AI generation & manager KPIs
New
Preset cadence templates in the builder. Start from proven playbooks without leaving the app.
AI cadence generation with email, call, and SMS steps by type, plus live preview before you publish.
Bulk actions on cadence templates: archive, duplicate, and manage at scale.
Weekly target periods and daily KPI snapshots for manager scorecards.
May 15, 2026 · v2.8.0
Ask Flow — workspace AI with confirmed actions
New
Global Ask Flow panel on the dashboard: search leads, deals, and tasks without leaving your workflow.
In-chat confirmation cards for tasks and outbound email — you approve before anything is saved or sent.
Send from connected Gmail or Microsoft 365 mailboxes with mailbox picker in chat.
May 8, 2026 · v2.7.0
Meeting Assistant & native mailboxes
New
Meeting Assistant auto-joins Zoom calls, transcribes, and delivers per-user AI summaries on the CRM timeline.
Connect Gmail or Microsoft 365 via OAuth to send and sync email from your real inbox.
SSO sign-in improvements, passkeys, and notification email delivery for workspace events.
May 2, 2026 · v2.6.0
Parallel Dialer goes general availability
New
Dial up to five numbers at once. The first connection lands in your handset, the rest are dropped cleanly without leaving voicemails.
Local presence numbers work in 12 countries.
Real-time AI note-taking on every call. Notes auto-attach to the lead.
April 18, 2026 · v2.5.4
Cadence A/B testing & reply graphs
Improved
Run two subject lines or two body variants on the same step. We auto-pick the winner once a variant beats the other by a confidence threshold.
Reply graphs visualize where leads are dropping out of every cadence so you can prune dead steps.
April 4, 2026 · v2.5.0
AI co-pilot can take actions
New
Ask the co-pilot to draft an email, book a meeting, move a deal stage, or add a contact to a cadence. You always confirm before anything is sent or saved.
Workspace owners can scope which actions the co-pilot is allowed to take per role.
March 21, 2026 · v2.4.2
Salesforce migration is now one-click
ImprovedFixed
Connect via OAuth and we map standard objects automatically. Custom fields and historical activity carry over.
Fixed a rare case where deal owners would not transfer correctly when an SF user did not exist in FlowForce.
March 7, 2026 · v2.4.0
Real estate templates and open-house QR forms
New
Generate a branded QR for any open house. Visitors fill a one-screen form on their phone, leads land directly in the right pipeline with the listing tagged.
Five new real-estate cadence templates and a buyer pipeline preset.
February 22, 2026 · v2.3.3
Stability and small fixes
Fixed
Calendar invites no longer stack duplicate events on Outlook accounts that had two-way sync enabled.
Pipeline drag-and-drop is faster and no longer hiccups on touch screens.
Fixed an off-by-one error in cadence step counters when a lead was paused mid-step.