Team & personal numbers
Provision local lines for SMS and voice in FlowForce. Reps send texts and place calls from numbers tied to the CRM — not personal cell threads.
Buy and verify numbers, run inbound and outbound calls in-browser, and text from the same record as your cadences and dialer. Caller ID, CNAM, and notifications built in.
Free forever for one seat. No credit card required.
Capabilities
Phone & SMS powers click-to-call, cadence SMS steps, Power Dial, and inbound — one integration in Settings, every touch on the lead.
Provision local lines for SMS and voice in FlowForce. Reps send texts and place calls from numbers tied to the CRM — not personal cell threads.
Verify your mobile or desk line for outbound calls and Power Dial. Choose tenant numbers or your own verified ID on every dial.
Set the outbound name that appears on caller ID when you purchase numbers — helpful for brand recognition and compliance on RE and ISA teams.
Mark yourself available to receive inbound calls in the browser softphone. Routing respects your status so hot leads reach a live rep when you are on.
Get email when a call goes unanswered or a prospect leaves voicemail. Follow up from the lead timeline without checking a separate phone app.
Inbound and outbound texts log to the lead record. Cadences, drips, and one-off sends use the same numbers with smart-stop on reply.
Included on Pro. Voice and SMS usage draws from your transparent usage wallet.