Canada
PIPEDA
The Personal Information Protection and Electronic Documents Actapplies to how we handle personal information in the course of commercial activity. FlowForce follows PIPEDA's fair information principles: accountability, identifying purposes, consent, limiting collection and use, accuracy, safeguards, openness, individual access, and the ability to challenge our compliance.
- Accountability. FlowForce, Inc. (Toronto) is responsible for personal information under our control. Privacy requests: privacy@flowforce.app.
- Your leads. For contact data your team uploads, you are generally the organization making decisions about collection and use; we process it as your service provider to run the CRM.
- Cross-border processing. Infrastructure and subprocessors may operate in Canada, the United States, and other regions. We use contractual and technical safeguards appropriate to the transfer.
- Breaches. We maintain an incident response process and will notify affected customers and individuals when required by law.