Manage member lifecycle

Onboard and offboard users without losing ownership continuity.

4 min read · Updated May 2026

Lifecycle

  • Invite
  • Activate
  • Suspend
  • Reassign records
  • Archive access

Offboarding checklist

  • Transfer active leads and open deals to a new owner
  • Reassign cadence ownership and sender identities
  • Rotate API tokens created by the departing user
  • Review mailbox delegations and shared inbox access