Platform logs

Search cross-tenant logs for incidents, support cases, and provider failures.

5 min readUpdated July 2026

Internal operator use

This article is for Flowforce platform operators, not normal tenant admins. Keep it in the operator academy unless Flowforce decides to publish internal admin training.

Video walkthrough placeholder showing cross-tenant logs, filters, event detail, and severity view.
Video: Platform logs
Video walkthrough placeholder showing cross-tenant logs, filters, event detail, and severity view.
Internal platform screen showing cross-tenant logs, filters, event detail, and severity view.
Internal platform screen showing cross-tenant logs, filters, event detail, and severity view.

What to review

  • Filter by tenant
  • Filter by service or severity
  • Open log details
  • Capture evidence without exposing secrets

Operating guardrails

  • Confirm the tenant or user before making changes.
  • Prefer read-only investigation before write actions.
  • Record the reason for support-impacting changes.
  • Escalate destructive or cross-tenant actions before proceeding.

Ready to try this in FlowForce?

Start free — set up your workspace and follow along with this guide.