Platform users

Look up users, support account access questions, and review impersonation controls where enabled.

5 min readUpdated July 2026

Internal operator use

This article is for Flowforce platform operators, not normal tenant admins. Keep it in the operator academy unless Flowforce decides to publish internal admin training.

Video walkthrough placeholder showing user list, user detail, tenant memberships, and support controls.
Video: Platform users
Video walkthrough placeholder showing user list, user detail, tenant memberships, and support controls.
Internal platform screen showing user list, user detail, tenant memberships, and support controls.
Internal platform screen showing user list, user detail, tenant memberships, and support controls.

What to review

  • Search users by email
  • Review tenant memberships
  • Check auth and 2FA state
  • Use impersonation only under approved support policy

Operating guardrails

  • Confirm the tenant or user before making changes.
  • Prefer read-only investigation before write actions.
  • Record the reason for support-impacting changes.
  • Escalate destructive or cross-tenant actions before proceeding.

Ready to try this in FlowForce?

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