Power dialer logs

Diagnose Power Dialer sessions, queue outcomes, call attempts, and rep session quality.

5 min readUpdated July 2026

Open logs

  • Open Logs, then Power Dialer
  • Filter by rep, session, queue, date, or outcome
Video walkthrough placeholder showing Power Dialer logs, session detail, call attempts, outcomes, and error states.
Video: Power dialer logs
Video walkthrough placeholder showing Power Dialer logs, session detail, call attempts, outcomes, and error states.
Power Dialer logs page showing session id, rep, queue, attempted calls, connected calls, outcomes, and errors.
Power Dialer logs page showing session id, rep, queue, attempted calls, connected calls, outcomes, and errors.

Use logs for

  • Session diagnosis
  • Queue quality review
  • Line assignment issues
  • Call outcome audit
  • Coaching and quality monitoring

Common issues

  • Session ended early — check errors and credits
  • No calls placed — confirm queue had eligible records
  • Wrong caller ID — check assigned number

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