Connect Phone & SMS
- Integrations → Phone & SMS — /dashboard/integrations/phonesms
- Admins complete tenant Telnyx connection
- Provision numbers and assign lines to reps
What it enables
- Dialer and softphone outbound/inbound
- Messages (SMS inbox) and cadence SMS steps
- Caller ID verification for personal lines
Common issues
- Dialer unavailable — admin must connect and assign a line
- SMS blocked — check lead opt-out and mobile number on file