Extension not connected

Reconnect the browser companion when the side panel cannot access your Flowforce workspace.

4 min readUpdated July 2026

Reconnect steps

  • Open Flowforce in the same browser profile
  • Open Integrations -> Browser companion
  • Sign in again from the extension
  • Refresh the target page
  • Confirm the correct workspace
Video walkthrough placeholder showing disconnected extension, connect page, sign-in, workspace selection, and connected side panel.
Video: Extension not connected
Video walkthrough placeholder showing disconnected extension, connect page, sign-in, workspace selection, and connected side panel.
Browser companion extension panel showing disconnected state, connect button, workspace selector, and permissions prompt.
Browser companion extension panel showing disconnected state, connect button, workspace selector, and permissions prompt.

Common causes

  • Signed into another browser profile
  • Expired session
  • Extension permissions removed
  • Wrong workspace selected

Ready to try this in FlowForce?

Start free — set up your workspace and follow along with this guide.

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