Pipeline

Leads

Add, assign, stage, and work prospects from list, board, and detail views.

6 min readUpdated June 2026

Open Leads

Click **Leads** in the sidebar (/dashboard/leads).

List and board

  • Table view — filter, search, smart queues, bulk actions
  • Board view — kanban by stage at /dashboard/leads/board
  • Form filter — slice leads by capture source when forms exist

Lead detail

  • Timeline — email, SMS, calls, notes, form submissions, cadence steps
  • Actions — compose, log call, enroll cadence, ask Flow scoped to this lead
  • Assignee and stage — update per your role permissions

Common issues

  • Cannot edit — you may not own the lead; ask admin to reassign
  • Duplicate warning — review merge suggestion instead of creating a second record

Ready to try this in FlowForce?

Start free — set up your workspace and follow along with this guide.