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Pipeline

Leads, forms, listings, and deals — capture through close.

Add a contact / lead

Create one person record manually and confirm it appears in the right list.

5 min read · Updated July 2026

Contact / lead detail page

Use the record detail page to understand history, ownership, stage, and next actions.

6 min read · Updated July 2026

Contacts / Leads table

Use table view for scanning, sorting, columns, row actions, and bulk work.

5 min read · Updated July 2026

Contacts / Leads board

Use board view to work contacts or leads by stage.

5 min read · Updated July 2026

Search, filters, groups, and columns

Find the right contacts or leads without losing context.

6 min read · Updated July 2026

AI Mode on Contacts / Leads

Use plain-English prompts to filter the Contacts or Leads page.

5 min read · Updated July 2026

Smart queues

Use built-in queues to focus on contacts or leads that need attention.

5 min read · Updated July 2026

Assign or reassign records

Give contacts or leads the right owner so follow-up is clear.

5 min read · Updated July 2026

Contacts / Leads overview

Understand the main people list: Contacts for real estate workspaces, Leads for other industries.

7 min read · Updated July 2026

Import contacts / leads

Upload a CSV, map fields, review errors, and add many contacts or leads at once.

7 min read · Updated July 2026

Find people

Search for external prospects and add them to Contacts or Leads.

5 min read · Updated July 2026

Duplicate lead merge

Understand when Flowforce merges activity into an existing contact or lead instead of creating a duplicate.

6 min read · Updated July 2026

Lead/contact phone verification

Verify phone status before calling, texting, or enrolling SMS steps.

5 min read · Updated July 2026

Lead stages and pipeline settings

Create, reorder, and maintain contact or lead stages for consistent follow-up.

6 min read · Updated July 2026

Restore a deleted contact / lead

Recover a deleted Contact or Lead from Trash when it should not have been removed.

4 min read · Updated July 2026

Lead capture forms

Create, manage, and review public forms that capture contacts or leads.

7 min read · Updated July 2026

Create a form

Choose a template, edit fields, set ownership, and publish a capture form.

6 min read · Updated July 2026

Share a form link or QR code

Copy a public form link, download QR assets, and preview the customer experience.

5 min read · Updated July 2026

Public form experience

Understand what customers see when they open and submit a Flowforce public form.

5 min read · Updated July 2026

Form automations and marketing consent

Assign submissions, start cadences, enrich, verify, and respect consent rules.

7 min read · Updated July 2026

Embed forms on your website

Iframe embed kit, HTML form action with Turnstile and honeypot, JSON fetch, and Success/Error URLs.

9 min read · Updated August 2026

Open house kiosk setup

Use tablet kiosk mode for fast real estate open-house sign-in.

5 min read · Updated July 2026

Form outcome analytics

Measure submissions through contacted, meeting, and deal outcomes.

5 min read · Updated July 2026

Listings overview

Manage property records, statuses, inquiries, showings, and linked pipeline.

7 min read · Updated July 2026

Create a listing

Add one property record and prepare it for inquiries or showings.

5 min read · Updated July 2026

Listings CSV import

Bulk import properties and review mapping, history, and failed rows.

6 min read · Updated July 2026

Listing smart queues

Use listing queues to focus on inquiries, stale listings, embeds, and active pipeline.

5 min read · Updated July 2026

Listing status and columns

Use statuses, filters, and columns to keep listing work scannable.

4 min read · Updated July 2026

Listing inquiry forms

Connect property pages and IDX embeds to listing-specific inquiries.

6 min read · Updated July 2026

Deals overview

Manage opportunities, revenue, stages, table view, board view, and linked work.

7 min read · Updated July 2026

Create a deal

Add a revenue opportunity and link it to the right Contact or Lead.

5 min read · Updated July 2026

Import deals

Upload deal CSVs, map fields, and review import history.

6 min read · Updated July 2026

Deal smart queues

Focus managers and reps on deals that need attention.

5 min read · Updated July 2026

Deal filters and AI Mode

Filter deals by stage, owner, date, team, amount, or plain-English AI prompts.

5 min read · Updated July 2026

Move deals through stages

Update deal stage from table, board, or detail and close won/lost cleanly.

6 min read · Updated July 2026

Design pipeline stages

Create exit criteria so deal stages forecast honestly.

6 min read · Updated July 2026

Deal hygiene rules

Keep pipeline clean by finding stale deals, missing next steps, and bad close dates.

5 min read · Updated July 2026

Commissions on deals

Understand commission percentages, overrides, transactions, and payout links.

5 min read · Updated July 2026

Restore a deleted deal

Recover a deleted deal from Trash when it should return to active pipeline or history.

4 min read · Updated July 2026

Documents library

Create, upload, edit, assign, and share documents from the Flowforce document library.

6 min read · Updated July 2026

Upload PDFs and signature fields

Upload a PDF and place signer fields so recipients know exactly where to sign.

6 min read · Updated July 2026

Send for signature

Send a document to recipients, track status, and review the signed result.

6 min read · Updated July 2026

Counter-sign as agent

Complete the agent or internal signer step after a recipient signs.

5 min read · Updated July 2026

Document branding

Keep signing pages and document emails aligned with your workspace brand.

4 min read · Updated July 2026

Public form links

Understand what recipients see when they open a public Flowforce form link.

5 min read · Updated July 2026