Cannot log in

Fix common login issues with password, OAuth, 2FA, workspace, and suspended-account states.

5 min readUpdated July 2026

Try this first

  • Confirm the email address is spelled correctly
  • Use Forgot password if password login fails
  • Try the same OAuth provider you used during signup
  • Check for tenant not found or suspended messages
Video walkthrough placeholder showing login page, password reset, OAuth choice, error state, and support path.
Video: Cannot log in
Video walkthrough placeholder showing login page, password reset, OAuth choice, error state, and support path.
Login page showing email field, password step, OAuth buttons, forgot password link, and error message area.
Login page showing email field, password step, OAuth buttons, forgot password link, and error message area.

Common causes

  • Wrong email
  • Wrong password
  • OAuth account mismatch
  • 2FA code issue
  • Invite not accepted
  • Workspace suspended or wrong workspace URL

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