Inbox keyboard shortcuts

Move faster in Inbox with common keyboard actions for reading and replying.

3 min readUpdated July 2026

Before you begin

Open Inbox and select a conversation. Shortcuts work best when your cursor is not inside a text field.

Common shortcuts

  • J or Down — move to the next conversation
  • K or Up — move to the previous conversation
  • R — reply when a conversation is selected
  • E — archive when available
  • Escape — close composer or return focus to the thread list
Inbox conversation list with keyboard shortcut hints for moving between messages and replying.
Inbox conversation list with keyboard shortcut hints for moving between messages and replying.

What you should see

The selected conversation should change as you move, and reply/archive actions should apply to the currently selected thread.

Common issues

  • Shortcut types into the message body — click outside the composer first
  • Shortcut does nothing — the browser or an extension may be capturing the key
  • Archive unavailable — your role or mailbox state may not allow that action

Ready to try this in FlowForce?

Start free — set up your workspace and follow along with this guide.