Power Dialer basics

Run focused call blocks with a queue, AI brief, outcome logging, and timeline updates.

6 min readUpdated June 2026

Start a session

  • Open Dialer, then choose Power Dialer.
  • Pick a queue, saved view, or filtered list.
  • Confirm caller ID and session settings.
  • Start the first call and advance after logging the outcome.
Video walkthrough placeholder showing a rep starting a Power Dialer queue, reading the AI brief, calling, logging outcome, and moving to the next record.
Video: Run a Power Dialer session
Video walkthrough placeholder showing a rep starting a Power Dialer queue, reading the AI brief, calling, logging outcome, and moving to the next record.
Power Dialer session with contact or lead queue, AI brief, call controls, notes field, and outcome buttons.
Power Dialer session with contact or lead queue, AI brief, call controls, notes field, and outcome buttons.

Use the AI brief

  • Read recent activity before dialing.
  • Check source, stage, last touch, and open tasks.
  • Use the suggested talk track as a starting point.

Log the outcome

  • Connected.
  • No answer.
  • Voicemail left.
  • Wrong number.
  • Callback requested.
Power Dialer outcome modal with disposition choices, notes, callback date, and save button.
Power Dialer outcome modal with disposition choices, notes, callback date, and save button.

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