Restore a deleted contact / lead

Recover a deleted Contact or Lead from Trash when it should not have been removed.

4 min readUpdated July 2026

Before you begin

Admins usually manage Trash. Restore only when you are sure the deleted record should return to active work.

Video walkthrough placeholder for restoring a deleted contact or lead from Trash.
Video: Restore a deleted contact / lead
Video walkthrough placeholder for restoring a deleted contact or lead from Trash.

Restore the record

  • Open Trash
  • Search for the deleted Contact or Lead
  • Review deleted date and owner
  • Click Restore
  • Open Contacts or Leads and confirm the record returned
Trash page showing deleted contacts or leads with search and restore action.
Trash page showing deleted contacts or leads with search and restore action.
Restore confirmation for a deleted contact or lead.
Restore confirmation for a deleted contact or lead.
Restored contact or lead visible again in the active list.
Restored contact or lead visible again in the active list.

What you should see

The restored record should return to Contacts or Leads with its available history and ownership details.

Common issues

  • Record not in Trash — it may already be restored or permanently removed
  • Cannot restore — check admin permissions
  • Duplicate exists — review merge before restoring

Ready to try this in FlowForce?

Start free — set up your workspace and follow along with this guide.

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