Why follow-up fails in real estate
Leads arrive from Zillow, Realtor.com, open houses, and referrals at all hours. When follow-up depends on an agent remembering to call, response times slip and conversion drops. ISAs and inside sales exist to fix this — but only if they have sequences, dialer, and CRM on the same record. Disconnected inboxes and spreadsheets hide who was contacted and what was promised.